Privacy Policy

MetricPulse Media ("MetricPulse Media", "we", "us") is a digital marketing agency providing paid media management, search engine optimization, conversion optimization, and analytics services. For the purposes of applicable data protection law, we act as a data controller for information collected through this website, and as a data processor or service provider for personal information we handle on behalf of clients.

Registered operating entity and address: [Legal Entity Name], [Registered Address], [Jurisdiction]. Privacy enquiries may be sent to hello@mindstacks.online.

• Information you provide. Name, work email address, company name, budget range, and the content of enquiries submitted through our contact form or sent to us by email.
• Client engagement information. Contract details, billing contacts, and business information exchanged during an engagement.
• Technical and usage information. IP address, device and browser type, referring URL, pages viewed, and interaction events collected through analytics tools.
• Client end-user data. Where we configure analytics, advertising, or CRM systems on behalf of a client, we may access personal information relating to that client's users. We process such information only on documented client instructions.

• To respond to enquiries and assess whether an engagement is a suitable fit.
• To deliver, administer, and improve contracted services.
• To issue invoices, maintain financial records, and manage accounts receivable.
• To measure website performance, diagnose technical issues, and improve our content.
• To send service communications and, where permitted, occasional marketing updates you may opt out of at any time.
• To comply with legal, tax, and regulatory obligations in [Jurisdiction].

Where the General Data Protection Regulation or an equivalent framework in [Jurisdiction] applies, we rely on: performance of a contract (delivering services and responding to enquiries); legitimate interests (operating and securing our website, business development, and service improvement); consent (non-essential cookies and marketing email); and legal obligation (tax, accounting, and regulatory record-keeping).

We use strictly necessary cookies to operate the site, and analytics cookies to understand aggregate usage. Where required in [Jurisdiction], non-essential cookies are set only after consent, and consent may be withdrawn at any time through your browser settings or our cookie controls. Blocking cookies may affect site functionality.

We do not sell personal information. We share it only with: service providers acting on our instructions (hosting, email delivery, analytics, advertising platforms, accounting, and CRM); professional advisers bound by confidentiality; a successor entity in a merger or acquisition; and public authorities where disclosure is required by law in [Jurisdiction].

Our service providers may process information outside [Jurisdiction]. Where such transfers occur, we rely on an adequacy decision, Standard Contractual Clauses, or another transfer mechanism recognized under applicable law, together with supplementary safeguards where appropriate.

Enquiry records are retained for [Retention Period] from the last substantive contact. Client contract and billing records are retained for the period required by tax and statutory rules in [Jurisdiction]. Analytics data is retained according to the retention window configured in the relevant platform. Information is deleted or anonymized once the retention period expires.

Depending on your location, you may have the right to access, correct, delete, or receive a portable copy of your personal information; to object to or restrict certain processing; to withdraw consent; and to lodge a complaint with the supervisory authority in [Jurisdiction]. To exercise a right, email hello@mindstacks.online. We will respond within the timeframe required by applicable law and may request information to verify your identity.

We apply administrative, technical, and organizational measures appropriate to the risk, including access controls, least-privilege permissions on client advertising and analytics accounts, encryption in transit, and vendor due diligence. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Our services are directed to businesses. We do not knowingly collect personal information from individuals under the age of [Minimum Age] as defined in [Jurisdiction]. If you believe a child has provided information to us, contact us and we will delete it.

We may update this policy to reflect changes in our practices or legal requirements. The revised version takes effect on the date it is posted, and material changes will be communicated to active clients. Questions about this policy may be sent to hello@mindstacks.online.